Patient CRM
Keep patient contact, medicine and refill information together.
Pharmacy CRM Uganda
Pharmacy and healthcare CRM in Uganda for patient follow-up.
DawaFill is a patient CRM for pharmacies and medical centres in Uganda. It helps teams organise patient relationships, recurring medicine refills, reminders and follow-up while working alongside the sales, POS, dispensing or inventory software they already use.
Your trial starts after your payment method is checked. The verification charge is shown during setup.
Keep the patient relationship visible beyond the pharmacy transaction.
Many pharmacy management systems focus on sales, stock, billing and dispensing. DawaFill focuses on patient relationship management: patient records, expected refill dates, reminders, refill history and follow-up work.
Refill follow-up
See expected refills and organise the next patient contact.
SMS and email
Use supported communication services with the required consent and setup.
Works alongside existing systems
Use DawaFill for follow-up without presenting it as a replacement for every POS, dispensing or hospital system.
How it works for your team
- 1
Create your facility workspace
Register your pharmacy or medical centre.
- 2
Bring patient and refill records
Add records individually or through supported imports.
- 3
Organise follow-up
Prepare refills, reminders and the next action for your team.
Common questions
What is a pharmacy CRM in Uganda?
A pharmacy CRM helps a pharmacy keep patient relationships organised, including patient records, recorded medicines, expected refill dates, reminders and follow-up. DawaFill provides this focused workflow for pharmacies and medical centres in Uganda.
Is DawaFill a healthcare CRM?
DawaFill can be used as a healthcare CRM for pharmacy and medical-centre workflows focused on recurring medicines, patient refill management and follow-up. It is not a general sales CRM or a complete hospital information system.
What is the difference between a patient CRM and a sales CRM?
A sales CRM usually manages leads, deals and customers. A patient CRM focuses on authorised patient records, recurring medicine needs, refill dates, communication and follow-up.
Does DawaFill replace pharmacy management or POS software?
No. DawaFill can complement an existing POS, dispensing, inventory or pharmacy management system by focusing on the continuing patient relationship and medicine refill follow-up.
Can pharmacies and medical centres in Uganda use DawaFill?
Yes. DawaFill supports pharmacy and medical-centre workspaces and is designed for teams that manage recurring medicine patients and refill follow-up.
Can DawaFill send medicine refill reminders?
DawaFill supports patient reminder workflows through approved SMS and email services, subject to service setup, permissions and patient consent.
Can I try DawaFill first?
Registration is free. A 21-day trial starts after successful payment-method verification; alternatively, you can request a guided demo without a payment method.
Explore more ways DawaFill can help
Helpful guide: Pharmacy CRM vs pharmacy management software
- Pharmacy CRM — Keep patient records, medicines and follow-up together.
- Medicine refill reminders — Plan refills and remind patients about upcoming medicines.
- Chronic patient management — Organise ongoing care for patients taking regular medicines.
- Pharmacy patient management — Organise patient records, regular medicines, refills and follow-up.
- Drug shop patient follow-up — Keep recurring medicine customers and expected refills organised.
- Clinic patient follow-up — Organise recurring medicine patients and follow-up for clinics and medical centres.