Patient records
Keep contact details, medicine plans and past refills together.
Pharmacy CRM
A pharmacy CRM built around your patients.
A CRM keeps records and follow-up together. For a pharmacy, that means knowing each patient, their medicines, their next refill and the last conversation with your team. DawaFill brings those details into one place.
Your trial starts after your payment method is checked. The verification charge is shown during setup.
See the patient, not just the next sale.
A patient may return regularly for prescribed medicines. Separate registers, spreadsheets and messages make it harder to see the whole refill history. DawaFill helps your team find the record, review medicines and doses, check refill dates and decide who needs follow-up.
Clear follow-up
Review communication history and organise the next action for your team.
Refill planning
See upcoming medicine refills and prepare at the right branch.
Stock records
Check medicine stock as part of preparing patient refills.
How it works for your team
- 1
Add your patients
Enter a patient or upload an existing list using the sample file.
- 2
Record their medicines
Enter the prescribed medicine, dose and refill details.
- 3
Keep follow-up together
Use the patient record to review reminders, refills and the next task.
Common questions
What is a pharmacy CRM?
A pharmacy CRM is a tool for keeping patient details and follow-up together. DawaFill connects those records with medicines, refill dates, reminders and stock preparation.
Is DawaFill a CRM for medical centres too?
Yes. Pharmacies and medical centres can use DawaFill to organise patients who need regular medicine refills and follow-up.
Does it replace a till or a full hospital records system?
DawaFill focuses on patient records, medicine refills and follow-up. It is not presented as a replacement for every pharmacy sales system or a full hospital records system.
Can my team use the same facility account?
Yes. Staff have their own sign-in accounts and permissions. The number of staff accounts and branches depends on the plan you choose.
Explore more ways DawaFill can help
Helpful guide: What is a pharmacy CRM?
- Medicine refill reminders — Plan refills and remind patients about upcoming medicines.
- Chronic patient management — Organise ongoing care for patients taking regular medicines.
- Pharmacy CRM Uganda — Patient CRM and medicine refill follow-up for pharmacies and medical centres in Uganda.
- Pharmacy patient management — Organise patient records, regular medicines, refills and follow-up.
- Drug shop patient follow-up — Keep recurring medicine customers and expected refills organised.
- Clinic patient follow-up — Organise recurring medicine patients and follow-up for clinics and medical centres.